Why independent
Independent, owner-run audiologists
Apex Hearing is owned by Julian and Orlando. Both are audiologists. We have no ties to any hearing aid maker. Nobody here is paid commission. Here's what that means for you.
Our promise
What independent means for you
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Owned by two local audiologists
Julian and Orlando own Apex and remain closely involved in client care. We're a small, local team, and we're happy to help.
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Nobody here is paid commission
Nobody at Apex earns commission. Our team is paid the same whatever you choose. So the advice is about you.
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Free to fit any brand
We have no ties to any hearing aid maker. That means we can fit all major brands sold in Australia.
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The same audiologist, wherever possible
Wherever possible, you'll see the same person each visit. They get to know you and your hearing well over time.
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No fee for follow-up visits
Hearing aids often need small adjustments at first. There's no appointment fee for follow-ups, so you're welcome to come back.
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Try hearing aids at home
Try a pair with our free 30-day home trial. You're under no obligation to keep them.
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Our prices are written down
A pair costs $1,400 to $11,500. The price depends on the technology level. We'll explain any cost before you decide.
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Sometimes nothing is needed yet
Some people need hearing aids. Some need earwax removed. Some need nothing yet. We'll explain, and the choice is yours.
Apex Hearing is owned and run by audiologists. We'd rather take our time with you than rush.
Questions to ask
Questions to ask any hearing clinic
It's fine to ask any hearing clinic how it works. Here's how we answer the questions people ask us most.
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Who owns and runs Apex Hearing?
How Apex answersJulian Hinvest and Orlando Zilich, our co-owners and clinicians.
Why it mattersYou'll know who is behind your advice.
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Do you work with one brand?
How Apex answersNo. We have no ties to any maker.
Why it mattersAll major brands are open to you.
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Does anyone earn commission on sales?
How Apex answersNo. Nobody on our team is paid commission.
Why it mattersThe advice is about your hearing alone.
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Do I have to decide today?
How Apex answersNo. Take your time. The choice is yours.
Why it mattersIt's easier to decide without any rush.
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What if I need nothing yet?
How Apex answersWe'll tell you, and see you again later.
Why it mattersNeeding nothing yet is a fair result.
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Can I bring someone with me?
How Apex answersYes. You're welcome to bring someone every visit.
Why it mattersIt helps to have someone with you.
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How do I find your prices?
How Apex answersOur prices are on this website. We'll explain.
Why it mattersYou can plan and budget well ahead.
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Do you have an Italian speaker?
How Apex answersYes. Orlando speaks Italian. Ask when you book.
Why it mattersIt's easier to ask in your language.
We're happy to answer these on the phone, too.
Common questions
Questions about being independent
What does independent mean at Apex Hearing?
It means the clinic is owned by its audiologists, Julian and Orlando. No hearing aid maker or corporate group has a say in how we work.
Which hearing aid brands can you fit?
All major brands sold in Australia. We have no ties to any hearing aid maker, so we're free to choose from any of them for you.
What do hearing aids cost at Apex?
$1,400 to $11,500 a pair, depending on the level. Basic hearing aids may cost nothing with a Pensioner Concession, Veteran Gold or White Card. Conditions apply.
What if I don't need hearing aids?
Then we'll tell you, and suggest a check in a year or two. Some people need nothing yet. There's no pressure to buy anything from us.
Who will I see at my appointment?
One of our audiologists, and wherever possible the same one each visit. When you phone, you'll speak to Eva or Sara, our clinic managers.
Book a visit and ask us anything
You're welcome to book a visit and ask how we work. There's no pressure to decide anything on the day.
Julian, Orlando, Eva and Sara look forward to hearing from you.